|Main Market:||North America
|No. of Employees:||100~120|
|Export p.c:||60% - 70%|
Wenzhou Kala Hardware Co., Ltd. is a production enterprise that specialized in various control boxes. Our company adopts modern management system and has advanced production equipment. We are striving to create a new, perfect and satisfactory KEALA series products. We can also develop new high-grade products according to the needs of the market. We adhere to the rules of "management standardization" and "technical modernization", taking quality as the core of products. We are taking the brand strategy, steady progress and continuous innovation is our pursuit. We are working with product quality and technology development. "Customer satisfaction" makes us the greatest wish, adhering to the business purpose of quality first, reputation first, timely delivery, customer first. we sincerely welcome new and old customers to cooperate with us and create a brilliant future.
90% products of the company are customized according to the actual demand of custom ers. On the premise of ensuring cabinet safety, we emphasize the beautiful and elegant appearance and seek after the quality from inside to outside.
W e deeply understand the custom er’s concern about the operation safety of products. O n the prem ise of ensuring cabinet safety, w e em phasize the beautifuland elegant appearance and seek after the quality from inside to outside.
In order to cope w ith the changing m arket and custom er’s needs, w e have form ulated long-term personnel training plans, and cultivated a num ber of technicalpersonnelw ith m ultiple years ofexperience in the industry to provide one-to-one technicalconsultation and plan design services to custom ers.We w illpersistin providing custom ized cabinetsolutions to customers.
We willprovide high-efficiency and high quality service to you at any time and allow you a carefree procurem entprocess.
Perfect and quick after-sales service
T he basic principle for our after-sales service is to relieve the custom er’s anxiety and then analyze
the cause atthe expense ofus.E ven ifthe after-sales service costis caused by custom er’s reason,
only m aterial cost w ill be charged. W e prom ise to contact the custom er and get the inform ation
related to the problem w ithin 24h after receiving custom er’s com plaint,and com m unicate the specific
solution to custom erw ithin 48h.
Seeking for 100% Customer Satisfaction
The success of customers is our biggest success. We do our 100% best, and 100% customer satisfaction is our persistent target.
In order to cope with the changing market and customer’s needs, we have formulated long-term personnel training plans, and cultivated a number of technical personnel with multiple years of experience in the industry to provide one-to-one technical consultation and plan design services to customers. We will persist in providing customized cabinet solutions to customers.